Palouse Counseling and Consulting 120 East Birch Street, Suite 9
Walla Walla, WA 99362

509-527-8451

 



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Employee Assistance Program
Information for Clients


Contact: Email Laurie Heikkenen or call her at 509-527-8451


WHAT IS EMPLOYEE ASSISTANCE?

Very simply, Employee Assistance is a voluntary program designed to help employees with issues that may interfere with a person's ability to function at their best, at work or at home.

WHO IS ELIGIBLE FOR EMPLOYEE ASSISTANCE AT PALOUSE COUNSELING?

Palouse Counseling and Consulting has EAP contracts with the following Walla Walla area employers:

- Coffey Communications
- Walla Walla General Hospital
- Walla Walla School District
- Valley Residential Services
- Columbia REA

All covered employees and their immediate families are eligible for Employee Assistance.

If your employer doesn't offer an Employee Assistance Program or offers a program that doesn't meet your needs, have your employer contact Laurie Heikkenen, our EAP Coordinator, for more information on how we can help!

WHAT SERVICES ARE PROVIDED IN THE PALOUSE COUNSELING EAP?

- Assessment
- Referral Resources
- Confidential Counseling
- Flexible hours to meet your needs

WHAT KINDS OF ISSUES DOES THE EMPLOYEE ASSISTANCE PROGRAM ADDRESS?

We can assess and advise on any problem or difficulty that interferes with your ability to function at work and at home. Here are some examples:

- Stress
- Marital Problems
- Chemical Dependency
- Family Problems
- Depression
- Mental Illness
- Work Performance
- Financial Problems
- Legal Difficulties
- Aging Parent Care
- Parenting Challenges
- Anger Management

. . . just to name a few. Our qualified, credentialed, and dedicated staff have a wide variety of specialties. If we can't help you here, we'll get you to someone who can.

IS IT CONFIDENTIAL?

YES. We report the number of people we see every month to your employer. That's all. We can speak with your employer if you wish, but only at your request and after you have signed a release of information.

HOW MUCH DOES IT COST?

The first three sessions are absolutely FREE. If counseling beyond the first three visits is necessary, we will work with you and your insurance to make sure you get the care you need. Because we are a provider group as well as an Employee Assistance Program, you can stay with your Palouse Counselor and we will bill your insurance, or, if you prefer, we can refer you to another Palouse counselor or another provider.

HOW DO I GET HELP?

- Call us: 527.8451 or
toll free 1.877.910.8451

- Email us: laurie@palousecounseling.com

Whether you call or email, please mention you are with our EAP. This will help to assure that your call gets priority attention!